Health Literacy

What is Health Literacy?

Health literacy is about how people understand information about health and healthcare, and how they apply that information to their lives, use it to make decisions and act on it. Health Literacy is important as it shapes peoples long-term health outcomes and the safety and quality of the care they receive. But less than half of Australians can find, understand and use information about their health and healthcare.

A person’s individual health literacy needs to be considered in the context of the demands that they will face when accessing and using our complex health system. This includes the infrastructure, policies, processes, materials, people and relationships that make up the health system.

What is OEPCP doing?

Better health literacy practices in organisations can dramatically improve health outcomes, particularly in the most marginalised population groups. The Outer East Primary Care Partnership works in collaboration with the Inner East PCP to support professional development and shared learning to improve health literacy in the EMR. Together, we aim to:

  • Improve the organisational capacity of our partners to incorporate health literacy principles in all the work that they do; and
  • Build staff capacity in our partner organisations so that they understand and apply techniques to improve community access to health information and care.

For more information about our health literacy work, view our current and past projects below, or contact Kelly Naughton, Special Projects Coordinator.

Current & Past Projects: